Privacy Policy

Information We Collect

The Crack Squad LLC collects information you provide directly to us, such as when you schedule an appointment, request services, or contact us. This may include:

• Name, email address, and phone number
• Property address and service location details
• Payment information (processed securely through third-party providers)
• Service preferences and appointment history
• Photos and documentation related to your service

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Schedule and manage appointments
• Process payments and send receipts
• Communicate with you about your service
• Send appointment reminders and follow-up communications
• Comply with legal obligations and warranty requirements

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

• With service providers who assist in our operations (payment processors, scheduling systems)
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data (subject to legal and business requirements)
• Opt out of marketing communications
• Request a copy of your data

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: